We’ve been hard at work identifying and connecting ticketing systems that you have invested in and already know, use, and…love? Ok, love is a stretch. But the point is, we’ve already done the work of integrating the ticketing system you’re already using into our Helpdesk Button™ functionality. We even have an email connector if you’re a sadist and want to have tickets sent straight to your inbox.
Keep using the infrastructure you’re used to, just enhance the data coming into it with the addition of Helpdesk Buttons™.